622bed Privacy Policy

1. Introduction and Purpose of This Policy

622bed ("we", "our", "platform") operates a trusted online entertainment and betting platform for users in Bangladesh. We place the highest importance on our users' privacy. The purpose of this privacy policy is to inform our users how their personal information is collected, how it is used, how long it is stored, and what their rights are.

This policy applies to the 622bed.cam website and all services associated with it. By creating an account, logging in, or using any service on our platform, you agree to this privacy policy. If you do not agree with any part of this policy, you are requested to stop using our services.

2. Information We Collect

622bed collects user information in various ways. These are described in detail below:

2.1 Registration Information

When you create an account on 622bed, we collect the following information:

• Full name (in Bengali and English)
• Date of birth (for age verification — only persons aged 21 or above may register)
• Email address
• Mobile number
• Residential address
• Information related to preferred payment method (bKash, Nagad, Rocket)

2.2 Identity Verification Information (KYC)

To keep financial transactions secure and prevent fraud, we may request the following documents during the identity verification process:

• Copy of National Identity Card (NID) or passport
• Proof of current address
• Proof of ownership of payment method

2.3 Transaction Information

Information related to your deposits, withdrawals, and betting activity is stored automatically. This includes transaction amount, date, time, and method.

2.4 Technical Information

When you use our website, certain technical information is collected automatically:

• IP address
• Browser type and version
• Device type (mobile, tablet, computer)
• Operating system
• Login date, time, and session information
• Information collected through cookies and similar technologies

3. How We Use Your Information

622bed uses your information for the following legitimate purposes:

• Account management: To create, maintain, and secure your account.
• Service delivery: To properly operate betting, casino games, and other services.
• Processing financial transactions: To complete deposits and withdrawals via bKash, Nagad, and Rocket.
• Customer support: To resolve your complaints, issues, and enquiries.
• Fraud prevention: To carry out security checks to prevent unauthorised access and money laundering.
• Legal compliance: To meet applicable legal obligations.
• Responsible gaming: To monitor playing patterns and identify signs of problematic gambling behaviour.
• Service improvement: To improve our platform and user experience.
• Communication: To send important updates, policy changes, and relevant promotional information.

4. Sharing and Disclosure of Information

622bed may share your information with third parties in the following limited circumstances:

4.1 Service Provider Partners

Necessary information may be shared with trusted technology partners who assist in providing services such as payment processing, technical infrastructure, and customer support. These partners are legally bound to use information in accordance with our privacy policy.

4.2 Legal Requirements

If disclosure of information is required due to legal obligation, court order, or a request from a regulatory authority, we will provide it in compliance with applicable law.

4.3 Fraud and Security

Information may be shared with relevant authorities to detect or prevent fraudulent activity, money laundering, or other unlawful conduct.

4.4 Business Changes

In the event of a merger, acquisition, or asset transfer, user information may be transferred. If such a change occurs, we will notify you in advance.

5. Data Security Measures

622bed has adopted industry-standard security measures to protect your personal information. Our platform uses SSL encryption technology, which keeps your information and financial transactions fully secure.

• All data transfers are secured by SSL/TLS encryption.
• Information is stored on secure server infrastructure.
• Firewalls and intrusion detection systems to prevent unauthorised access.
• Access to information is restricted to authorised personnel only.
• Regular security audits and reviews.
• Additional security layers such as two-factor authentication.

However, no transmission of information over the internet is entirely risk-free. Although we take the greatest precautions, we cannot guarantee complete security. It is therefore your responsibility to keep your account password confidential and to inform us immediately of any suspicious activity.

6. Cookie Policy

Cookies and similar technologies are used on the 622bed website. Cookies are small data files stored in your browser that help us remember your preferences and improve our services.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the platform — such as maintaining login sessions and ensuring security.

6.2 Functional Cookies

These cookies are used to remember your preferred language, layout, and other settings.

6.3 Analytics Cookies

These help us improve our services by collecting usage statistics about the website. This information is fully anonymous.

You can disable cookies in your browser settings, but doing so may cause some services to not function properly.

7. Data Retention Period

622bed does not retain your personal information beyond what is necessary. Data retention periods are as follows:

• Active account data: For as long as the account remains active.
• Closed account data: A minimum of five years from the date of closure (in accordance with legal and regulatory requirements).
• Financial transaction records: For the period required under applicable regulatory law.
• Logs and technical data: Generally deleted after 12 months.

Once the specified period has passed, we securely delete or fully anonymise your information.

8. User Rights

As a user of 622bed, you have the following rights:

• Right to access: You may request to know what personal information we hold about you.
• Right to rectification: You may request correction of any inaccurate or incomplete information.
• Right to erasure: In certain circumstances you may request deletion of your information, though this may not apply where there are legal obligations.
• Right to restrict processing: You may request that we limit the use of your information for certain purposes.
• Right to data portability: You may receive your information in a structured, commonly used format.
• Right to object: You may object to the use of your information for certain purposes.
• Right to withdraw consent: You may withdraw any consent you have given at any time.

To exercise these rights, contact our support team via 24/7 live chat or by email.

9. Protection of Minors

622bed provides services only to persons aged 21 or above. We do not knowingly collect information from minors. If we become aware that a minor has opened an account, we will close that account immediately and delete the related information. Age verification is an essential part of our registration process.

10. Third-Party Links and Services

Our platform is integrated with third-party payment gateways and services (such as bKash, Nagad, Rocket). These services have their own privacy policies, for which 622bed is not responsible. You are advised to read the privacy policy of the relevant provider before using these services.

11. International Data Transfers

Our servers may be located in various countries. Your information may be transferred to and stored outside Bangladesh. Where international data transfers occur, we ensure that adequate data protection measures are in place in the relevant country or region, and that your information will always be protected in accordance with this privacy policy.

12. Policy Changes and Updates

622bed reserves the right to update this privacy policy from time to time. In the event of any significant change, we will:

• Send a notification to your registered email address.
• Display a special notice on the website.
• Update the "Last Updated" date at the top of the page.

Continuing to use the platform after any changes means you have agreed to the updated policy. You are therefore requested to review this page regularly.

13. Privacy and Responsible Gaming

622bed is committed to responsible gaming. To this end, we may monitor your playing patterns. If our system detects signs of problematic gambling behaviour, we may contact you or, where necessary, place restrictions on your account. This monitoring is entirely for your protection and is conducted under this policy.

To learn more about responsible gaming, visit our Responsible Gaming page.